I don't see the Swim cap and the Neck warmer on the Super Early Bird package
No worries. With every Super Early Bird Package, you receive a FREE Swim cap + a FREE Neck warmer even if they don’t appear in the listing.
We’ve corrected this, and they should appear under Pledge Items in your cart.
Last updated: May 21, 2021 17:23
Some packages have free shipping to EU and some don't.
It is an error. All shipping to EU are free. For the backers that have already pledged, you can leave it as a bonus tip for us or you can contact us and we will sort it out.
Last updated: May 21, 2021 17:24
Can you explain the points you have selected as your strength over the other brands?
The advantages of our swimwear compared to others:
Sustainably made with plastic that pollutes our oceans.
Ultra durable thanks to the ECONYL High grade Nylon 6. Our swimwear were tested with elite swimmers and champions during their daily trainings over the course of a season. They clocked over 850 Km (and counting) with our swimwear which don’t shows signs of fatigue. This is way more use than the average swimmers will swim over the course of several years. Nylon is a more noble material than Polyester (which is used for 98% of the swimwear on the market).
2x times more resistant is an estimation against the average polyester made swimwear from available on the market, including those from big brands that claims to be chlorine resistant. However it has not been tested scientifically, rather it is an empirical statement projected over the current use and wears of our prototype over the course of a swimming season of an elite swimmer that are accustomed to use swimwear from other big brands.
Our swimwear won’t get transparent and won’t stretch over time unlike most of the Polyester made swimwear from big brands. This is the high coverage capability of the high-grade Nylon 6 feature.
Our swimwear won’t break down into nano particles, unlike polyester made swimwear (this is why polyester made swimwear becomes transparents over time)
Our swimwear are way more soft and comfortable than regular swimwear made of Polyester that will stiffen over time and rough your skin. This is actually one of the major difference with swimwear on the market. Swimmers that tried our product praised that feature a lot (see testimonials from national elite swimmers and champions)
Unlike most swimwear, our swimwear will act like a second skin while in contact with water making it even more comfortable and unnoticeable. This is what we call total skin fit. “It’s like swimming naked” according to the elite swimmers.
Our swimwear fabric color is solid, not printed. Which makes our swimwear colors really stand out compared to most of the swimwear on the market (where usually a white fabric is used and colors are then printed on it).
Last updated: May 21, 2021 17:25
Could you tell to the differences between the women's styles? Is it just aesthetic, or are there differences in fit or construction that would help in trying to choose which one to get?
All three models have the same shape and features (full lining, reinforced stitches, regenerated high-grade Nylon, 190 GSM x2), the main differences are on how the back is constructed.
The VALKYRIE model has a fixed back strap and will usually have a better hold on your body. This model would be for people who are looking for a comfortable and secure swimwear for their trainings. The fit is an all-around and will fit all body types thanks to its secure back strap.
The ASHLEY on the other hand have a laced back that you can adjust. The laces are thinner than the back strap of the VALKYRIE, leaving a more open back, and is often perceived as more aesthetically pleasing. As for the fit, the Ashley is similar to the Valkyrie and is all-around and will fit most body types.
To finish, the LEENA has the same construction as the ASHLEY with a laced back. The only difference is that the back is even more open than the ASHLEY as we cut a little bit more fabric from the bum on the back, to give it an overall sharper shape. It will fit most body types but will look better on thinner body types.
If you need more information, do not hesitate to send us a message on Kickstarter.
Last updated: May 21, 2021 17:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.